Apply here:

https://thoughtleadr.typeform.com/to/gqOyRgQL

<aside> 🚨 You must ideally be able to work ~50% of the time on EST hours. Note: You are required to have some overlapping hours with clients but that does not necessarily mean you have to work 9-5 EST.

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<aside> 🚨 Our preference is for candidates to transition to full-time availability within two months. (We are open to part-time arrangements if necessary).

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Mission

The aim of this role is to deliver the highest quality content to our clients while making sure they are happy and servicing their requests.

Key outcomes

  1. Key success metric: Ensure the client renews their contract with us every 30 days.
    1. This is the key metric by which you will be assessed, as the level of quality and care taken in your work will directly influence client retention decisions.
  2. Source, research and write about high-quality, novel ideas
  3. Write all the content for your client accounts with exceptional copy that flows well, is specific, has rhythm and accurately reflects the expertise of the client.
  4. Ensure that all the content you create has captivating images and videos to boost the reach of the content.
  5. Self-manage your workflow and schedule to ensure you deliver all the content for clients 2 weeks in advance at ALL TIMES.
  6. Analyze all the content you post for your client list every 2 weeks. Break down WHY they did poorly or well and iterate on these observations.
  7. Collaborate with your clients and ensure they are satisfied with the content and client experience through regular content and strategy calls.
  8. Respond to comments and engage for your clients every day.
  9. Respond to any client requests in Slack within 24 hours from Monday-Friday.
  10. Consistently suggest content improvements and ways we can add more value to the client.

Competencies

  1. Excellent thinking, writing, and editing abilities: You demonstrate high attention to detail and do not let anything slip. You make sure the research, insights, and media are great. You never submit anything subpar and care deeply about the quality of your output.
  2. High agency: You are proactive in everything you do. You are fast to implement changes from a client or QA control. You go above and beyond to make sure the content we deliver is A+.